TWISTI|TWISTI Official Website

Contact us

If you have any inquiries, questions and comments related to TWISTI, please feel free to contact us

via Contact Form given below. We remain at your disposal for any further information or assistance you might require.

The contractors who are interesting in doing business with us,
please apply from the Sales Agent Recruitment Form here.


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About the handling of Personal Information

The personal information will only be used for the purpose of answering the inquiries,
and will not be used or provided to anyone else without obtaining your permission,
except in cases where it is required by the law.
In addition, when outsourcing the handling of personal information, it will be under the strict control of our company.
If you do not enter the required information, please note that you may not receive a reply.

If you have any questions about the handling of personal information, purpose of use, disclosure, correction, termination of use etc. and other inquiries, please contact us to the following.
In addition, we can not acquire personal information by methods where the person can not be easily identified by using cookies and web beacons.

ONESTEP Co., Ltd.
Director: Yoshiko Adachi
【Contact for personal information】
TWISTI Official Website (ONESTEP Co., Ltd.)
Phone +8179-288-5337

Privacy Policy

As a comprehensive mail-order service provider through internet shopping and Catalogs,our company is delivering products from office supplies to daily household goods to the companies and householder throughout Japan.
As a company that contributes and influences the development of a healthy society,
we strive to protect personal information as an important social responsibility.

In order to properly manage personal information received from customers,

we take safety control measures and have established a personal information protection
policy including the following matters, and have declared that we will implement and maintain it.

1.
We will comply with laws and regulations on the handling of personal information, guidelines
established by the country, and other norms regarding the handling of personal information
received from our customers and our employees.

Furthermore, we will develop a personal information protection management system in accordance
with the Japanese Industrial Standards “Personal Information Protection Management System-Requirements”
(JIS Q15001) to protect personal information.

2.
In acquiring and using personal information, we will specify the purpose of use and will
not handle personal information beyond the scope necessary to achieve the specified purpose of use (usual use).
In addition, we will take appropriate management measures in order not to use out of purpose.
3.
The Company will not provide the obtained personal information to a third party without obtaining the
consent of the person,
unless the permission had obatained from the person or where it is requried by law.
4.
If we receive complaints and consultations regarding the handling of personal information, we will
promptly investigate the facts, etc. regarding the contents and respond within a reasonable period.
5.
In order to properly manage the acquired personal information,
we take organizational, human, physical and
technical security measures to prevent leakage, loss or damage of personal information.
6.
We will continuously review the personal information protection management system and improve our approach

to personal information protection in light of changes in social conditions and the environment.

Enactment: June 1, 2007
Revised: March 10, 2015

ONESTEP Co., Ltd.
President and Representative Director: Masahiko Hashimoto